US market Customer Support Specialist via Mail and Chat (m / f)

Zagreb, Croatia


    

Are You looking for a dynamic job in one of the fastest growing startup companies in Europe?

Do You want to be a part of a moving, successful and multinational environment?

Are You enthusiastic and adventurous, keeping up with time, with a passion for modern technologies? 

You are highly motivated, strive for perfection, prefer a positive approach and all that with a smile on Your face :)

In that case You are the exact person we are looking for!

Apply and be our:


US market Customer Support Specialist via Mail and Chat (m / f )




Meritus Plus, member of the M+ Group, is a professional contact center specialized in Sales and Customer Support Services for leading Croatian and international companies. 

M+ Group and Partner companies provide multichannel inbound and outbound Customer Support (email, chat, phone, social media, direct mailing) as well as multilingual services in Croatian, English, Slovenian, Serbian, Bosnian, French, Dutch, Italian, Spanish, Turkish, German and Hungarian.


What tasks include Your workplace:

  • consulting and solving customer inquiries via email and chat
  • providing information about products and services
  • building a long-term trust with customers
  • maintaining and improving customer business relations
  • performing administration tasks


Requirements: 

  • excellent English (spoken and written B2 / C1)
  • minimum secondary education
  • good knowledge of MS Office
  • multitasking and excellent email and chat usage
  • good organization skills
  • proactivity and self-initiative
  • motivation, enthusiasm and flexibility
  • tendency for teamwork and strong customer orientation


We offer:

  • excellent income + attractive bonus
  • dynamic and comfortable working environment
  • at M+ multilingualism increases the income                
  • professional training and coaching
  • supported professional advancement
  • possibility for permanent employment and working abroad

Sounds exciting? Take your chance and become part of our successful M+ Group.

Please send us Your CV and motivation letter no later than the 31th January 2018 via link: https://mpluscc.talentlyft.com/o/9iagN



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